The care management and coordination platform home care providers love

Telos Care is an AI-enabled care platform for home care and aged care providers. Schedule, deliver, record and bill for care in one place, with apps that keep caregivers and families aligned.

CRM & intake

From first call to first shift

Capture client enquiries and caregiver candidates, run assessments, manage referrals and centralize all documents.

  • Client enquiry and caregiver recruitment pipelines
  • Assessments & referrals in one place
  • Documents centralized per client and caregiver
Scheduling & shifts

Build rosters in minutes, cover shifts in seconds

Weekly calendars that match the right caregiver to each client by skills, availability and location. See coverage alerts before gaps happen and fill them with one click.

  • Weekly calendar with real-time coverage status
  • Coverage alerts & smart matching
  • Automatic shift replacement suggestions when plans change
Client records

Every client's story, in one clear record

An EHR holding history, preferences, care plan, visit records, documents and contacts — structured and searchable. No more paper folders or guesswork at handover.

  • History, preferences & care plan in one view
  • Visit records that build the care history
  • Documents & contacts attached to the client
Medication & vitals

Medication and vitals records, every visit

A digital MAR (eMAR) that guides caregivers through every dose. Record vitals over time, and capture incident events the moment they happen.

  • Guided eMAR with missed-dose alerts
  • Record vitals
  • Incident events logged on the spot
Caregiver management

Your whole workforce, organized

Keep certifications current, availability up to date and performance visible — and turn verified hours into caregiver payments.

  • Certifications & compliance tracking
  • Availability & preferences
  • Verified hours, payments & performance
Billing & payments

From visit to invoice, automatically

Handle co-pays, track payouts and export verified hours for caregiver payments.

  • Auto-generated invoices from verified visits
  • Co-pays, payments & statements
  • Verified hours export
Reports & insights

Run your service on facts, not gut feel

Live dashboards and exportable reports for the numbers that matter — coverage, utilization, quality and finance — ready to share with your team, funders or regulators.

  • Coverage — visits scheduled vs. delivered
  • Utilization — caregiver capacity & occupancy
  • Quality — adherence, incidents & outcomes
  • Financial — revenue, invoicing & payouts
AI-enabled

AI that takes the busywork off your team

Telos Care turns notes and documents into structured records, answers questions across a client's history, and surfaces what needs attention.

  • Capture — turn photos, notes and documents into structured care records
  • Ask the record — search a client's full history in plain language
  • Insights — anticipate shift coverage gaps
Security & compliance

Built for the trust care demands

Telos Care is built on GDPR-aligned principles, hosted in the EU, with data encrypted in transit and at rest. Your data is yours — never sold, always exportable, with granular access for every role.

  • GDPR-aligned & EU-hosted
  • Data encrypted in transit and at rest
  • Role-based access & full audit trail
Solutions

One platform to run your entire service

A platform for home support and care service managers, and an app for caregivers and families.

For care managers

Platform

Run your whole service from one place — scheduling, records, eMAR, billing and reports.

  • Scheduling & shift coverage
  • Visit records, medication & vitals
  • Billing, payments & reports
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For service caregivers

Caregiver app

Everything a caregiver needs for the visit — schedule, tasks, medication and records — in their pocket, online or off.

  • Live shift tracking & check-in/out
  • Visit tasks & care-plan to-dos
  • Visit, medication, vitals & incident records
For families

Family app

Give families visibility into the care their loved one receives — a clear timeline of visits and records, updated as it happens.

  • Peace of mind and visibility into the care delivered during the visit
  • Capture, organize and share health information in real time across the family
Explore the family app
Download the Telos Care app
Why Telos Care?

Less admin. Better care. Room to grow.

Hours back every week from automated scheduling & billing
Better coordination caregivers with visit plans and visibility for care managers
Faster billing from visit to paid invoice, with no double entry
Happier families with transparency into care
Getting started

Switch without the headache

1

We migrate your data

Clients, schedules and records come with you.

2

Your team operational from day one

Hands-on onboarding for care managers and caregivers.

3

Continuous support

With support every step of the way, so your service can grow with confidence.

Support and participation